Support — Potentiometric Titration

FAQ

Does the app collect personal data?

No. Settings are stored locally. Sync may occur via your platform account if you enable it. No personal analytics are collected.

Which titration models are supported?

Weak acid, strong acid, dibasic, and mixed acid systems. We plan to expand models based on feedback.

What file formats can I import?

CSV and XLSX. For XLSX, select the sheet if you store parameters on a second tab.

How do I export high-quality charts?

Use PDF or SVG for vector precision. PNG is available for slides; choose a high resolution for printing.

Are calculations accurate enough for research?

Yes—algorithms are based on established chemical evaluation methods. Always validate with your lab protocol and calibration data.

Does it work offline?

Core features, calculations, and charting work offline. Some platform services (e.g., store updates) require connectivity.

Can I customize themes and fonts?

Yes. The app supports responsive light/dark themes and system font scaling. Additional UI options are on the roadmap.

How do I cite results in a report?

Export to PDF and include method parameters (temperature, E₀, concentrations). Add a screenshot of the graph if needed.

My data uses commas as decimal separators—supported?

Yes. If parsing fails, ensure your CSV matches the locale or use XLSX to preserve number formatting.

Can I share project files with colleagues?

Yes—export data and plots, then share via your platform’s standard share sheet or cloud drive.

How do I report a bug or request a feature?

Send an email with device/OS/app version and steps to reproduce. Screenshots or a short screen recording help a lot.

Install the app from your platform store.
Open Import to load CSV/XLSX titration data (V in mL, E in mV).
Choose an evaluation method (weak/strong acid, dibasic, mix) and adjust parameters.
Use Export to save plots to SVG/PNG/PDF.

Get on App Store Get on Google Play Read Docs & FAQ

App doesn’t launch — Reinstall and ensure sufficient storage.
Import fails — Verify CSV delimiter and numeric formats (decimal separator).
Plot looks wrong — Check evaluation method and parameter defaults.
Buttons not clickable (iOS/macOS) — Ensure no overlays intercept input; disable pull-to-refresh or modal masks temporarily.

Tip: include device, OS version, app version (Settings → About), and steps to reproduce.

This app does not collect personal data. Preferences and necessary files are stored on your device and handled by the OS sandbox.